By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
The compilation of all content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data, and software, is the exclusive property of this site’s owner or its software and content suppliers and is protected by the EU legislation and international copyright laws.
Disclaimer – Warranty
Gourmetgroceries.com does not represent or warrant that the functions contained in the website will be uninterrupted or error-free, that the defects will be corrected, or that this website or the server that makes the website available are free of viruses or other harmful components. We do not make any warranties or representations regarding the use of the products in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise.
When ordering or registering on Gourmetgroceries.com you may be asked to enter your name, email address, mailing address or other information to help you with your experience. You can request to have your information removed by sending us a request by email. We will not store or collect your payment card details.
Limitations of Liability
Your use of this website is at your own risk. Neither Gourmetgroceries.com nor any of its subsidiaries, affiliates, directors, officers, agents and providers of related to the website services are liable for any direct, indirect, punitive, incidental, special, consequential, or other damages arising out of or in any way connected with the use of this website, whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages.
This Website also contains links to other Websites, which are not operated by Gourmetgroceries.com (the “Linked sites”). Gourmetgroceries.com has no control over the Linked Sites, and does not guarantee the timeliness, accuracy, legality, completeness or quality of their content and accepts no responsibility for them or for any loss or damage that may be caused by their use. Your use of the Linked Sites will be subject to the terms and conditions applicable to each website.
Products Details & Images
Products may have an associated image or photo. These are for reference only and should be considered illustrative. Product may vary from the corresponding image exhibited. Gourmetgroceries.com disclaims any liabilities arising out of any discrepancies to this end.
Product images may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on Gourmetgroceries.com are copyright protected, but may be used on the condition that the user credits the source of the picture ©Gourmetgroceries.com.
Alterations to certain aspects of your order such as the merchandise brand, size, color etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc.
All prices of products are subject to change without notice, up until the order is completed and confirmed. We make every effort to provide you the most accurate information on pricing and availability.
In addition, some of the items on our website may be incorrectly priced or no longer available at the time you place your order. In the event a product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.
Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the package delivery service for provided wrong or misspelled addresses. We guarantee delivery only to the provided address confirmed on the order acknowledgement.
Customs, Duties & Taxes
When completing an order from Gourmetgroceries.com, you accept full responsibility for the products’ compatibility with the importation laws of the destination country.
Orders shipped to destinations outside the EU may be subjected to custom duties, import taxes or other fees according to the destination country’s legislation. The aforementioned fees are levied once a shipment reaches the recipient’s country and are interwined with the customs clearence of the order which must be fulfilled by the recipient.
For more information and details regarding each country’s customs policies, you are adviced to contact your local customs office.
Refunds and Replacements
Due to the perishable nature of our products, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 10 days from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.
We cannot cancel your order, after it has been confirmed. This is due to the special character and natural origin of our products. If you have any problem regarding your order, please contact our Customer Support Team immediately.
Gourmetgroceries.com reserves the right to not accept and/or cancel any order whatsoever without prior notice. In such case, the order will be fully refunded.
Legal alcohol consumption and purchasing age
The purchace of alcoholic beverages is only allowed to consumers that have reached the legal age for alcohol consumption per their country’s of origin legislation.
In case a country’s legislation forbids the consumption of alcohol altogether, the customers are responsible for any legal consequences that might occur as a result of an order that includes alcoholic beverages.
We strive to ship your order as quickly as possible but Gourmetgroceries.com does not guarantee exact shipping duration as the delivery time depends on your location, the product availability and the delivery service provider. However, The majority of the orders from the USA and the EU, are delivered within 2-3 working days.